Tales of Knock Your Socks Off Service Book
N/A
10.00 $
Description
From the Best Selling Customer Service Series! Inspiring stories of outstanding customer service by Kristin Anderson & Ron Zemke. 175+ pages, softcover. What is knock your socks off service? Read all about it in this humorous and inspiring compendium of almost 200 tales of customer service heroes who have gone above and beyond for their customers. It shares shining examples of the daily delights, the great saves, and the random acts of service kindness that make customers remember - and that bring them back to an organization again and again. From a non-smoking home/office.
Details
video
Delivery in 24/48 h
SHIPPINGS
Free shipping in Spanish mainland, Balearic Islands and Portugal.
For other countries the shipping cost will be paid by the client.
DELIVERY TIME (as of delivery)
Spanish mainland, Balearic Islands and Portugal: 1-2 working days.
Other countries, we attach a table with those that are open in the online store, indicating transporter and transit days.
Free returns
The return period is 14 calendar days from the receipt of the order.
Carriers for change of size in Spanish mainland, Balearic Islands and Portugal, are in charge of 24HRS.